1. The information phase, the interaction phase and the presentation phase.

2. Defining the needs of the target audience makes the design process easier, and helps achieve the purpose of the project. This information will affect everything from the information presented to what the site will look like.

3. Does the specific content help achieve the goal? Can this information be presented in a way that is easily understood by the intended viewer?

4. ‘Make it easy’ – viewers/users should not be ‘working’ at trying to navigate a site. Keep the navigation controls the same [and in the same place] from page to page.

5. The entrance and exit are important because the (1) set the tone for how the site will be viewed and (2) set the final impression the user has on the site.

6. A layout is a way to consistently render information [from page to page] that allows for easy navigation and viewing of the site, that uses the right balance of functionality and ‘pizzaz’.

7. A prototype is the last step of the design process, and is a working example of the entire project.

Nick